Terms of Service

📄 Terms of Service

Spark Mandarin

Effective Date: 01/04/2026

  1. Introduction

These Terms of Service (“Terms”) govern your use of:

Spark Mandarin mobile application
Website: https://www.sparkmandarin.com.au
All related services

By accessing or using our services, you agree to these Terms.

  1. Eligibility
    Services are intended for parents/guardians enrolling children
    You must provide accurate and complete information
    You are responsible for maintaining account confidentiality
  2. Enrolment & Access
    Enrolment is managed by Spark Mandarin administration
    Access to certain features (e.g. class materials, galleries) is restricted to enrolled students
    We reserve the right to approve, modify, or cancel enrolments
  3. Use of Services

You agree to:

Use services only for lawful purposes
Not misuse or attempt to disrupt the platform
Not share restricted content outside authorised access
5. Intellectual Property

All content provided by Spark Mandarin, including:

Learning materials
Worksheets
Videos
App content

is owned by Spark Mandarin and may not be copied, distributed, or reused without permission.

  1. Payments & Fees
    Class fees (if applicable) will be communicated prior to enrolment
    Payments are subject to agreed terms (e.g. per term basis)
    Refund policies will be communicated separately if applicable
  2. Cancellations & Changes

We reserve the right to:

Modify class schedules
Cancel classes if necessary
Adjust services with reasonable notice
8. Media Usage

By providing consent, you agree that:

Photos/videos of your child may be used as outlined in the Privacy Policy
You may withdraw consent at any time by contacting us
9. Limitation of Liability

To the extent permitted by law:

Spark Mandarin is not liable for indirect or incidental damages
We do not guarantee uninterrupted or error-free service
10. Safety & Conduct

We are committed to providing a safe environment for children.

Users must:

Treat staff and other students respectfully
Follow class rules and safety guidelines

We reserve the right to remove access for inappropriate behaviour.

  1. Privacy

Your use of our services is also governed by our Privacy Policy.

  1. Changes to Terms

We may update these Terms at any time.

Continued use of the services indicates acceptance of updated Terms.

  1. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

  1. Contact Us

Spark Mandarin
🌐 https://www.sparkmandarin.com.au
📧 info@sparkmandarin.com.au